Privacy Policy
Last updated: 2026
At Vella, your privacy is a priority. This policy explains how we collect, use, and protect your information when you use the app or website.
1. Information we collect
We collect information you provide directly (name, email, phone, profile picture), along with usage data (bookings, reviews, app preferences) and technical data (device, IP address, OS) to improve the service.
2. How we use your data
We use your data to deliver and improve the service, manage bookings and payments, communicate with you about your account, and send relevant notifications. We do not sell your data to any third party.
3. Information sharing
We may share your data with providers to deliver the requested service (e.g. your name and booking time with the salon), with technical vendors bound by confidentiality, or as required by law.
4. Data security
We use TLS encryption for all data in transit, store passwords with bcrypt, and limit access to authorized personnel only.
5. Your rights
You have the right to access your data, correct it, or request deletion of your account at any time. Contact us at info@vella-app.com.
6. Policy updates
We may update this policy from time to time. We will notify you of any material changes via the app or email.